Return policies
Return Policies
At Buyzo, we stand firmly behind every product you purchase—your satisfaction and peace of mind are our top priorities. Our transparent, easy-to-follow shipping and return policies ensure that if anything isn’t perfect, we’ll make it right quickly and reliably. From the moment you place your order to the moment you receive it (and beyond), our dedicated support team is here to help you every step of the way.
Below is the Return & Refund steps to initiate a return or refund:
| Attribute | Details |
|---|---|
| Country | India |
| Returns Accepted | Defective and non-defective products |
| Return Window | 7 days from date of delivery |
| Product Condition | Unused, in original packaging |
| Sale Items | Return/exchange only if defective or damaged |
| Cancellation Window | 7 days from order placement – or reject at doorstep if already shipped |
| Exchanges Accepted | Yes |
| Exchange Window | 7 days from date of delivery |
| Return Method | By mail |
| Return Label | Included in package, free of charge |
| Restocking Fee | None |
| Refund Processing Time | Up to 5 business days after receipt and approval |
How to Initiate a Return or Refund
Email Support
- Send an email to support@buyzo.in with your order number, product name, and reason for return/refund.
- This will automatically generate a support ticket for your order.
Inspection & Approval
- Our team will review your request and inspect the returned item once it arrives.
- We’ll email you if we need any additional information.
Processing
- Upon approval, we’ll process your refund or ship your exchange.
- Refunds take up to 5 business days to appear in your original payment method.
If you have any questions during this process, reply to your support ticket or contact us directly at support@buyzo.in. We’re here to help!